Subscription Plans Explained
Understand the different subscription plans, what is included, and how to choose the right plan for your needs.
Last updated: January 9, 2025
Available Plans
Starter Plan
Best for: Individuals and small businesses starting with AI visibility tracking.
Includes:
- 1 brand
- 5 topics per brand
- 10 prompts per topic
- Core visibility metrics
- Daily data updates
- Email support
Growth Plan
Best for: Growing businesses with multiple brands or comprehensive tracking needs.
Includes:
- 3 brands
- 15 topics per brand
- 25 prompts per topic
- All visibility metrics
- Content recommendations
- Link building opportunities
- Priority support
Enterprise Plan
Best for: Large organizations, agencies, and businesses with advanced needs.
Includes:
- 10 brands
- Unlimited topics
- 50 prompts per topic
- All features
- API access
- Custom integrations
- Dedicated support
- Custom reporting
Feature Comparison
Tracking Features
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| AI Visibility Tracking | ✓ | ✓ | ✓ |
| Competitor Tracking | ✓ | ✓ | ✓ |
| Daily Updates | ✓ | ✓ | ✓ |
| Historical Data | 30 days | 90 days | Unlimited |
| SEO Rankings | Add-on | ✓ | ✓ |
Recommendations
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Content Recommendations | Basic | Full | Full |
| Link Building Opportunities | — | ✓ | ✓ |
| Content Briefs | — | ✓ | ✓ |
| Priority Scoring | — | ✓ | ✓ |
Reporting & Export
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Dashboard Reports | ✓ | ✓ | ✓ |
| CSV Export | ✓ | ✓ | ✓ |
| Public Sharing | — | ✓ | ✓ |
| API Access | — | — | ✓ |
| Custom Reports | — | — | ✓ |
Support
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Email Support | ✓ | ✓ | ✓ |
| Priority Support | — | ✓ | ✓ |
| Dedicated Account Manager | — | — | ✓ |
| Onboarding Assistance | — | ✓ | ✓ |
Choosing the Right Plan
Choose Starter If:
- You're tracking one brand
- You have focused monitoring needs
- You're testing AI visibility tracking
- Budget is a primary concern
Choose Growth If:
- You have multiple brands
- You need comprehensive recommendations
- Link building is important
- You want deeper insights
Choose Enterprise If:
- You're an agency with many clients
- You need API integrations
- Custom reporting is required
- You want dedicated support
Understanding Limits
Brands
A brand is an entity you track:
- Your company
- A product line
- A client (for agencies)
Topics
Topics group related prompts:
- "Best CRM Software"
- "CRM for Small Business"
Prompts
Prompts are individual queries tracked:
- "What is the best CRM?"
- "Compare Salesforce and HubSpot"
How Limits Work
Limits are per account:
- Starter: 1 brand × 5 topics × 10 prompts = 50 total prompts
- Growth: 3 brands × 15 topics × 25 prompts = 1,125 total prompts
- Enterprise: 10 brands × unlimited × 50 prompts = extensive tracking
Billing
Billing Cycle
Plans are billed:
- Monthly (pay each month)
- Annually (pay for year, save ~20%)
Payment Methods
We accept:
- Credit cards (Visa, Mastercard, Amex)
- Debit cards
- Invoice (Enterprise only)
Managing Billing
View and manage billing at Subscription:
- Current plan
- Payment method
- Billing history
- Next payment date
Changing Plans
Upgrading
To upgrade your plan:
- Go to Subscription
- Click "Change Plan"
- Select higher plan
- Confirm upgrade
On upgrade:
- New limits effective immediately
- Prorated charge for remainder of cycle
- New features available instantly
Downgrading
To downgrade:
- Go to Subscription
- Click "Change Plan"
- Select lower plan
- Confirm downgrade
On downgrade:
- Takes effect at next billing cycle
- Review data before downgrading (may need to remove brands/prompts)
- Some historical data may be limited
Cancellation
How to Cancel
- Go to Subscription
- Click "Cancel Subscription"
- Confirm cancellation
What Happens
- Access continues until end of billing period
- Data is preserved for 30 days
- Can reactivate anytime within 30 days
- After 30 days, data may be deleted
Before Cancelling
Consider:
- Downgrading instead
- Pausing (contact support)
- Discussing needs with our team
Enterprise & Custom Plans
Custom Needs
For requirements beyond standard plans:
- Higher limits
- Custom integrations
- Special features
- Agency pricing
Contact Us
Reach out to discuss:
- Enterprise features
- Custom pricing
- Volume discounts
- Agency partnerships